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Macmillan Advice

Macmillan Cancer Support

0300 456 8400

Citizens Advice LeicesterShire and Macmillan Cancer Support are working together to provide welfare benefits advice for people affected by cancer.

Cancer can cause financial strain

Cancer can radically change the financial circumstances of those affected. People may lose their income if they have to give up work.

At the same time, they may face extra expenses: travel to and from hospital, expensive special dietary requirements, or increased heating bills if they can no longer cope with cold. Meanwhile, relatives may also need to give up work in order to care for someone with cancer.

This can mean cancer sufferers and their families struggling to get to grips with the benefits system at a time when they are most vulnerable.

Macmillan Welfare Benefits Advice Service

Citizens Advice LeicesterShire and Macmillan Cancer Support have worked together since 2009. We have eight specialist caseworkers who work exclusively with people who have been diagnosed with cancer, their families and carers, across Leicestershire and Rutland.

Caseworkers give advice about which benefits a client is entitled to and practical support to make a claim. They also give information about any grants they could claim and advice on other issues, such as debt.

In 2016 – 2017 we helped people with cancer, their families and carers to access over £6.4 million in additional income. Most of this was welfare benefits, with over £200,000 in one-off payments and grants.

This project is part of a wider national partnership between local Macmillan and Citizens Advice services. For more information, read the impact report.

Macmillan Cancer Support

Macmillan provide support, energy and inspiration to help people affected by cancer to feel more like themselves again. From help with money worries and advice about work, to just someone who’ll listen, we’re here.

You can contact Macmillan directly on 0808 808 0000 or visit