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Advice in Leicestershire

Telephone advice

The Adviceline is free of charge from landlines and mobiles.

0300 330 1025

9.00 – 4.30, Monday to Friday

We may be able to solve your problem over the phone, or we will make you an appointment for advice at your local branch or outreach.


Drop-in advice

You can just turn up at for a drop-in advice appointment on any issue at most of our branches across Leicestershire.

PLEASE NOTE: There is no drop-in advice service in Leicester city branch. If you live in Leicester, please call the Adviceline.

A drop-in service is available at Leicester City for people in an emergency: eviction, court action, homelessness, no food, being cut off or abuse.

Drop-in advice is available in Blaby, CoalvilleMarket Harborough, Hinckley, Melton Mowbray and Oadby & Wigston. For advice services in Charnwood please contact Citizens Advice Charnwood.



We also give advice at outreach venues for people who cannot travel to a branch. Outreach appointments are by appointment only. Select your local branch from the menu to find out about outreach venues.

Email advice

We can give advice by email. Fill in the email advice contact form and an advisors will be in touch soon.

Specialist advice services

As well as general advice on a range of day-to-day issues, we also run specialist advice services for people facing more complex problems.

Macmillan Welfare Benefits

0300 456 4600

Citizens Advice and Macmillan Cancer Support are working together to provide welfare benefits advice to people affected by cancer.

Mesothelioma Advice

0800 169 2409

Benefits advice and compensation support for people with asbestos cancer, delivered in partnership with Mesothelioma UK.

Money Advice

0116 340 0116

Specialised debt and money advice service, supported by The Money Advice Service.

Pension Wise

0808 146 7709

Free and impartial government service about the different ways you can take money from your pension.

Seven Locks Housing Advice

Local advice and support for tenants of Seven Locks Housing Association in Harborough.